MRCI’s webinar recording from 26th Feb 2025 on ‘Using The New Online Immigration Self-Service Portal’.
Navigating the online immigration Digital Data Centre Self-Service portal which is also referred to as Customer Service Portal.
The Digital Contact Centre (DCC) for immigration is an online portal that can support you to:
- Book and change first-time registration appointments
- Check the status of your applications
- Submit a specific query in relation to your application(s)
- Raise queries with the customer service portal of Digital Contact Centre
What will we be covered in this online session?
- What is the Immigration Self-Service/ Customer Service Portal? Why is it important?
- How to make an account/ID-PAL Document verification
- How to submit an application or query
- Check the status of an application
- Making a first-time immigration registration appointment
- Useful Tips and Known Issues
Webinar Recording:
Download Slides/ Presentation:
