Casework Traineeship Application Form and Questionnaire

Caseworker Traineeship 

Migrant Rights Centre Ireland (MRCI) is inviting applications for the new Casework Traineeship role. The person will be trained to provide information and advocacy support to migrant workers and their families in vulnerable situations who contact the Drop-in-Centre virtually and in person.

Training and Learning

We recognise that it can be hard to break into this line of work, we also recognise that this is a learning and development role, so you don’t need experience to apply. You will be trained into this role through a variety of on-the-job learning and structured training, with all the supports necessary for you to thrive. This traineeship will support you to develop a range of hard and soft skills to aide your professional development.

At the end of the casework traineeship, you will be able to deliver information and advocacy supports in a fast passed working environment, have valuable knowledge and experience of the immigration system, of workplace rights and social welfare entitlements. You will have developed experience with CRM systems and increased your IT skills. You will have honed your written, interpersonal, advocacy and communication skills. You will have developed team and collaborative working practice, problem-solving abilities, time management and prioritisation skills for employment.

Ideal Candidate

Are you an enthusiastic person who wants to learn and is passionate about migrant rights. Do you care about people and are committed to anti-racism, equality, and inclusion? Are you interested in joining a diverse, committed, and passionate team delivering change; then this might be the role for you. Reporting to the Drop-in Centre Manager; the duties include:

• Providing calm and professional information and supports to all people accessing MRCI’s phone line, email, web from and front-line services
• Providing information and advocacy support to migrant workers and their families in areas such as immigration, workplace exploitation, accessing basic social protection and family reunification. This involves negotiating with government departments and other agencies on their behalf
• Informing migrant workers of their rights and entitlements through individual consultations, responding to emails, letter and telephone queries and group forums
• Referring migrant workers to specialist and locally based organisations who can offer support and advice
• Supporting migrant workers pursuing legal redress against workplace exploitation
• Completing and maintaining manual case files and the computerised Case Management
  System (CRM).
• Keeping up to date with policy developments and information in relation to migrant workers rights and entitlements
• Producing data and reports on issues facing migrant workers and their families coming to the Drop-in Centre.
• Engaging in training sessions and courses organised internally and externally with other organisations involved in supporting migrant workers
• Preparing reports and written materials relevant to the work of MRCI
• Representing MRCI at events and contributing to the overall work and activities

Relevant Criteria for this role

• Fluent in English and competence in other languages an advantage
• Good communication skills
• Flexibility and the ability to work under pressure
• Ability to work as part of a team
• Comfortable with MS Office
• Knowledge of Irish employment and immigration law an advantage

Terms of the role

• Hours of work: 35 hours a week
• Duration: 1-year fixed term contact
  Reports to: Drop-in Centre Manager
  Remuneration: €25,500
• Holidays: 25 days per year with 8 additional set days

You must fill out the Form and Questionnaire above, and send marked ‘Casework Traineeship” in the subject line to hr@mrci.ie before Friday 12th September at 5.00pm. Please note that CV’s and Cover letters will not be accepted.

Migrant Rights Centre Ireland is committed to creating an inclusive environment where diversity is celebrated. We welcome applications from everyone and encourage applicants from diverse backgrounds to apply. MRCI is an equal opportunities employer. For more information on MRCI, see www.mrci.ie