Caseworker

Job Description

The Caseworker will be responsible for providing quality case work, information and supports to migrant workers coming through MRCI’s Information and Support Centre. 

Key Duties and Responsibilities 

  • Provide specialist information, advice and assistance to migrant workers and their families in areas such as family reunification, immigration, irregular migration, employment permits, social protection, and employment rightsConduct and participate in regular analysis of the issues facing migrant workers coming to the MRCI. 
  • Advocate and negotiate with government departments and other agencies on behalf of people coming to the Information and Support Centre.
  • Contribute to the overall GDPR and data compliance in the Information and Support Centre. 
  • Input data into the Case Management System (Salesforce) and contribute to its development. 

Person specifications 

Essential: 

  • A degree-level qualification in Law, Human Rights, Social Rights, Social Policy or a related discipline, or equivalent relevant knowledge, skills and professional experience. 
  • Excellent written and oral communication skills.  
  • Strong commitment to tackling injustice, anti-racism and advancing migrant worker rights. 
  • Experience using technology for documentation, data management, and virtual communication. 
  • Ability to work independently and collaboratively. 
  • Ability to work well under pressure and prioritise a busy and varied caseload effectively. 

Desirable: 

  • Experience in the Irish context of advocacy or casework in immigration, employment or a related field. 
  • Experience of information provision on a one-to- one basis. 
  • Working knowledge of additional languages. 
  • Working knowledge of Ireland’s immigration and employment permit system. 
  • Experience of identifying and advancing strategic cases for collective outcomes. 
  • Familiarity with tracking cases through Case Management Systems. 
  • Experience carrying out research and data analysis to feed into policy and legislative development. 

Salary and Benefits  

  • Salary range of €39,000 – 47,000 (pro rata) based on experience   
  • One Year Fixed-term contract 4 days, 28 hours per week 
  • Office based role with an option to work from home one day per week.
  • 25 days annual leave (pro rata) 
  • Extra Paid Closure days (End of Year & Good Friday): 8 days 
  • Further education and training support 
  • A diverse working environment with flexible and supportive working arrangements 
  • Pension contribution of 5% of salary to a PRSA  
  • Access to an Employee Assistance Program to support staff well-being and personal development 

 How to Apply 

You need to email a CV and Completed Application Form (Download by clicking this) marked Caseworker to hr@mrci.ie by 5:00 pm on September 22nd. 

Migrant Rights Centre Ireland is committed to creating an inclusive environment where diversity is celebrated. We welcome applications from everyone and encourage applicants from diverse backgrounds with direct experience of migration to Ireland. MRCI is an equal opportunities employer. For more information on MRCI, see www.mrci.ie 

Labour Exploitation Caseworker

Job Description  

The role of the Labour Exploitation Caseworker is to provide supports and direct representation to migrant workers who have faced labour exploitation and other labour rights matters, including potential and actual victims of trafficking for labour exploitation. 

Key Duties and Responsibilities 

  • Provide information, guidance, and representation for people who have experienced exploitation at work including bringing of formal complaints to Workplace Relations Bodies (e.g. WRC and Labour Court). 
  • Work closely with other MRCI staff to screen and advise on employment rights queries and make referrals.  
  • Provide associated supports and advocacy to people on issues related to employment rights cases such as employment permits, immigration, social welfare, etc. 
  • Carry out assessments of potential human trafficking cases and, where required, provide written referrals to the Human Trafficking Investigation and Co-ordination Unit (HTICU). 

Person specifications 

Essential: 

  • Experience in the Irish context of advocacy or casework in immigration, employment or a related field. 
  • Experience providing casework, advocacy, or representation to individuals experiencing complex issues. 
  • A degree-level qualification in Law, Human Rights, Social Rights, Social Policy or a related discipline, or equivalent relevant knowledge, skills and professional experience. 
  • Proven ability to assess needs, risks and vulnerabilities, develop appropriate support responses, and work sensitively with people. 
  • Excellent verbal and written communication skills, with the ability to advocate, negotiate and liaise effectively with individuals, employers and statutory agencies. 
  • Strong commitment to tackling injustice, anti-racism and advancing migrant worker rights. 
  • Strong organisational and case-management skills and ability to prioritise cases and manage a varied caseload. 
  • Experience using technology for documentation, data management, and virtual communication. 
  • Ability to work independently and collaboratively. 

Desirable: 

  • Direct experience working with people who have faced exploitation at work including potential or confirmed victims of trafficking for labour exploitation. 
  • Working knowledge of Irish employment rights and legislation. 
  • Experience preparing employment rights complaints and representing workers before the WRC or Labour Court. 
  • Understanding of offences associated with labour exploitation, such as unlawful recruitment fees, fraud, theft, forced labour or other forms of exploitation. 
  • Working knowledge of additional languages. 
  • Working knowledge of Ireland’s immigration and employment permit system. 
  • Experience of identifying and advancing strategic cases for collective outcomes. 
  • Familiarity with tracking cases through case management systems. 
  • Experience carrying out data analysis to feed into policy and legislative development. 

Salary and Benefits  

  • Salary range of €43,000-53,000 based on experience.  
  • Full-time permanent role, 35 hours per week with some flexibility on working hours.
  • Hybrid working role with a minimum of three days per week required in office.
  • 25 days annual leave.
  • Extra Paid Closure days (End of Year & Good Friday): 8 days 
  • Further education and training support. 
  • A diverse working environment with flexible and supportive working arrangements. 
  • Pension contribution of 5% of salary to a PRSA. 
  • Employee Assistance Programme to support staff well-being and personal development. 

How to Apply 

You need to email a CV and Completed Application Form(Download by clicking this) marked Labour Exploitation Caseworker to hr@mrci.ie by 5:00 pm on September 29th.  

Migrant Rights Centre Ireland is committed to creating an inclusive environment where diversity is celebrated. We welcome applications from everyone and encourage applicants from diverse backgrounds with direct experience of migration to Ireland. MRCI is an equal opportunities employer. For more information on MRCI, see www.mrci.ie 

Volunteering

There are currently no volunteering opportunities available at MRCI.

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