The Drop in Centre

Our team of Caseworkers provide free, reliable and confidential information to thousands of people every year through our national Drop-in Centre.

Through our frontline services and casework, we document trends, generate data, identify opportunities for strategic litigation, and often make first contact with the people who get involved in action groups and campaigns.

The data generated informs our work, so we are always armed with facts and figures.

We support people with:

Work Permits
Employment Rights
Trafficking for labour exploitation
Immigration: undocumented people, citizenship, residency, family reunification
Social welfare and housing

Our Impact in 2021

4,123

casework supports to migrant workers and their families

90

of cases were successfully closed

10,000

awarded to an undocumented restaurant worker for employment law breaches

Contact our caseworkers: it’s free and confidential

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