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The Drop In Centre is staffed by a coordinator and caseworkers. Our staff and volunteers are from diverse backgrounds and are able to communicate in a range of languages. The typical areas of concern the DIC deals with include the work permit system, employment rights and workplace exploitation, as well as immigration-related concerns including legal status. Migrant workers who access the services of the DIC work a variety of sectors including: domestic work, agri-food, hotel & catering including restaurants, cleaning, construction and general services. The DIC services are also accessed by people who have become undocumented, or have been trafficked for the purposes of forced labour. The DIC operates a confidential case management system that records queries and assists in analysis of trends and patterns - this is in order to provide the MRCI with a solid base of evidence for developing policy change agendas.
The DIC is also in the process of identifying organisations that can provide appropriate local and specialist support and assistance to migrant workers experiencing difficulties, so that it can develop a system of specialist and local referrals.
Please note that all information given below is subject to change, please check our e-bulletins in the News & Events section for udpates, or contact the MRCI or relevant organisations for further clarification.
-->For Frequently Asked Questions click here
Overview of useful websites:
www.citizensinformation.ie
www.employmentrights.ie
www.inis.gov.ie
www.revenue.ie
www.welfare.ie
www.equality.ie
www.iccl.ie
Useful Contact Details:
BUPA Ireland Lo-Call 1890 700 890
www.bupa.ie
Citizens Information Website
www.citizensinformation.ie
Citizens Information Centres (CICs) -
For full list contact Citizens Information Call Centre,
Lo Call, 1890 777 121, www.cidb.ie
Comhairle Tel. 01- 605 9000,
www.comhairle.ie/
www.oasis.gov.ie
Crisis Pregnancy Agency Tel. 01-814 6292,
www.crisispregnancy.ie
Dept. of Education Tel. 01-889 6400,
www.education.ie
Dept. of Enterprise, Trade and Employment
Lo-Call 1890 220 222, www.entemp.ie
Dept. of Foreign Affairs, Tel. 478 0822,
www.foreignaffairs.gov.ie
Dept. of Justice, Equality & Law Reform, Immigration and Citizenship,
Lo-Call 1890 551 500, www.justice.ie
Dept. of Social and Family Affairs,
Tel. 704 3000 (general information & enquiries),
Lo-Call 1890 202 325 (to order leaflets), www.welfare.ie
Equality Authority,
Lo-Call 1890 245 545, www.equality.ie
Equality Tribunal,
Lo-Call 1890 344 424, www.equalitytribunal.ie
FÁS - There are FÁS offices throughout the country.
For a full list of offices: Tel. 01-607 0500, www.fas.ie
Free Legal Advice Centre (FLAC),
Tel. 01-874 5690, www.flac.ie
Garda Racial and Intercultural Unit,
Tel. 01-666 3150, www.garda.ie
Garda National Immigration Bureau (GNIB),
Tel. 01-6669193
Health & Safety Authority,
Tel. 01-614 7000, www.hsa.ie
Health Services Executive,
Tel. 045 880 400, www.hse.ie
Homeless Persons Unit, Health Boards
Tel. 1800 724 724 to get information if you are outside Dublin.
For Dublin, contact No Fixed Abode Unit (part of Asylum Seekers Unit), Tel.
01-858 5100
International Organisation for Migration (IOM),
Tel. 01-878 7900, www.iomdublin.org
Irish Congress of Trade Unions (ICTU),
Tel. 01-889 7777, www.ictu.ie
Irish Council for Overseas Students (ICOS),
Tel. 01-660 5233/620 5313 www.icosirl.ie
Irish Family Planning Association (IFPA),
Tel. 01-806 9444, www.ifpa.ie
Irish Financial Services Regulatory Authority (IFSRA)
Lo-Call 1890 777 777, www.ifsra.ie
Labour Court,
Tel. 01-613 6666, www.labourcourt.ie
Legal Aid Board,
Tel. 066-947 100 (HQ, Kerry), 01-477 6200 (Dublin)
www.legalaidboard.ie
Local Employment Service, see FÁS
National Employment Rights Authority (NERA)
Lo-call 1890 80 80 90, www.employmentrights.ie
National Recruitment Federation,
Tel. 01-867 3369, www.nrf.ie
Rape Crisis Centre,
free phone 1800 77 88 88, www.drcc.ie
Reception & integration Agency,
Tel. 01-418 3200, www.ria.gov.ie
Revenue Commissioner,
Lo-Call 1890 60 50 90 (PAYE enquiries),
Lo-Call 1890 30 67 06 (Forms and Leaflets) www.revenue.ie
Rights Commissioner,
Lo-Call 1890 201 615
Simon Communities of Ireland,
Tel. 01-475 9357, www.dubsimon.ie/www.galsimon.ie
Social Welfare Appeals Office,
LoCall 1890 747 434 swappeals@welfare.ie
Threshold,
Tel. 01-678 6098, www.threshold.ie
VIVAS health insurance,
Tel. 1850 717 717, www.vivashealth.ie
Voluntary Health Insurance (VHI)
Tel. Call Save 1850 444 444 www.vhi.ie
Well Woman Centre,
Tel. 01-874 9243, www.wellwomancentre.ie
Women's Aid,
Free phone 1800 341 900, www.womensaid.ie
Work Permit Call Centre,
Tel. 01-631 3333
Work Permits Section,
DETE, Lo-Call 1890 201 616, www.entemp.ie
A full list of Government departments and agencies is available in the telephone
directory in the green pages section.
OTHER MIGRANT AND HUMAN RIGHTS ORGANISATIONS
Crosscare Migrant Project,
Tel. 01-873 2844, www.migrantproject.ie
Immigrant Council of Ireland,
Tel. 01-674 0200, www.immigrantcouncil.ie
Irish Council for Civil Liberties,
Tel. 01-8783137, www.iccl.ie
Irish Refugee Council,
Tel. 01-873 0042, www.irishrefugeecouncil.ie